Privacy policy

Identification details

In compliance with the duty of information as established under article 10 of Law 34/2002, of 11 July on the information society and electronic commerce services, the following general information is provided: the owner of is Cikautxo S. COOP (hereinafter the OWNER), with registered address for this purpose at Magdalena Auzoa, 2- B, C.P: 48710, Berriatua - Bizkaia, with corporate tax code (CIF): F-48060289. The contact email is


Access to and/or use of this portal of the OWNER confers the condition of USER, who accepts, through said access and/use, the general Usage Conditions detailed herein.

Use of the portal provides access to information, services, programs or data (hereinafter, “the content”) belonging to the OWNER via the Internet which the USER can access. The USER assumes the responsibility for using the portal. This responsibility extends to the registration necessary in order to access certain services or content. During this registration, the USER will be responsible for providing accurate and lawful information. The USER undertakes to make appropriate use of the content and services that the OWNER offers through its website.

Privacy policy

In compliance with the prevailing legislation we inform you of our Data Protection Policy. We reserve the right to modify this any time, and this will be published on this website for your information.

This policy was updated on 24 May 2018.

Responsible Party

Cikautxo S. COOP, with registered address at Magdalena Auzoa, 2- B, C.P: 48710, Berriatua - Bizkaia, with corporate tax code (CIF): F-48060289, email:


We shall process your data to offer you products and services in accordance with your interests and to improve your user experience.


The personal data provided shall be conserved while a relationship is maintained with us and its deletion is not requested by the interested party, and in accordance with the legally established periods in relation to tax and accounting matters, using the most recent communication as reference for this.


The company will not make any automated, profile or logic-based decisions applied to your data.


The processing of your data is legitimised through the execution of a commercial contract in which you participate, or by way of explicit consent.


During the processing period, Cikautxo S. COOP, will not cede any data, unless due to legal obligation, nor transfer any data internationally.


The interested party may exercise the following rights:

  • The right to request access to their personal details.
  • The right to request their correction or deletion.
  • The right to request the limitation to their processing.
  • The right to oppose processing.
  • The right to portability.
  • The right to withdraw consent.

All persons have the right to obtain confirmation whether the Entity is processing any personal data that concerns them, or not. The interested persons have the right to access their personal data, as well as request the rectification of inaccurate data or, where relevant, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which they were collected.

In certain circumstances, the interested parties will be able to request the limitation to the processing of their data, in which case we shall only preserve them for the exercise or defence of claims. Under specific circumstances and for reasons relating to their particular situation, interested parties can oppose the processing of their data. In this case, the entity will cease to process the data, unless due to imperative legal reasons, or in the exercise or defence of possible claims.

If your consent was granted for any specific purpose, you have the right to withdraw the consent granted at any time, without this affecting the lawfulness of any processing performed based on the consent prior to its withdrawal.

To do so, you can send an email to:

Should you feel that your rights in regard to the protection of your personal data have been breached, in particular when you have not been able to satisfactorily exercise your rights, you may file a complaint before the competent Authority with regard to Data Protection, through its website:

In compliance with the provisions set forth in article 21 of Law 34/2002 on the information society and electronic commerce services, if you no longer wish to receive further information regarding our services, you may unsubscribe by sending an email to the following email address, indicating in the subject line “Do not send emails”.


The personal data that we process at Cikautxo COOP was provided directly by you. The categories of data that are processed are:

  • Identification data
  • Postal or email addresses
  • Commercial information
  • Financial data

Specially protected data are not processed.

Intellectual and industrial property

The OWNER, either directly or as an assignee, is the owner of all the intellectual and industrial property rights of, as well as the elements contained therein. All rights reserved. By virtue of the provisions set forth in articles 8 and 32.1, paragraph 2, of the Intellectual Property Act, any reproduction, distribution or public communication, including being made available, of all or part of the content of this website, for commercial purposes, in any format or by any technical means, without the prior and express authorisation of the OWNER is expressly prohibited.

Cookie policy

A cookie is a file that is downloaded onto your computer when accessing certain website pages. Cookies allow a webpage, among other things, to store and recover information on the browsing habits of a user or its computer and, depending on the information they contain and the way in which they use their computer, can be used to recognise the user. The user’s browser are stores cookies on the hard drive only during the current session occupying a minimum amount of memory and which has no detrimental effects on the computer. Cookies do not contain any specific class of personal information, and the majority of them are deleted from the hard drive at the end of the browser session (known as session cookies).

The majority of browsers accept cookies as standard and, regardless of this, temporary or stored cookies can be allowed or prevented in the security settings.

Without your express consent (by way of activating cookies on your browser) the OWNER will not link the data stored in the cookies with your personal details provided at the time of registration.

What types of cookies does this website use?

  • Technical cookies: These are cookies that allow the user to browse a website, platform or application and make use of the different options or services that exist thereon, such as, control the traffic and communication of data, identify the session, access sections with restricted access, remember the elements that make up an order, perform the purchase process of an order, register or participate in an event, use security elements during browsing, store content for its dissemination through video or sound files or share content over social media.
  • Analysis cookies: These cookies are either processed by ourselves or by third parties, they allow us to quantify the number of users and thus perform measurements and statistical analyses of the use users make of the service provided. To do so, an analysis of their browsing on their website is performed with the aim of improving the range of products or services that we offer them.
  • Third-party cookies: This webpage may use third party services which, on behalf of the OWNER, gather information for statistical purposes, on the use of the webpage by the USER and for the provision of other services related to the activity of the webpage.

In particular, this website uses Google Analytics, a website analytical service provided by Google, Inc. with registered address in the United States with its headquarters located at 1600 Ampitheatre Parkway, Mountain View, California 94043. For the provision of the services, these use cookies that gather information including the IP address of the user, which will be transmitted, processed and stored by Google under the terms established on the website Including the possible transmission of said information to third parties for legal reasons or when said third parties process the information on behalf of Google.

The User expressly consents, through their use of this webpage, to the processing of the information gathered in the manner and for the purposes mentioned above. The USER also accepts the possibility of rejecting the processing of such data, information by rejecting the use of cookies through the selection of the appropriate configuration of their browser for this purpose. However, this option to block cookies on their browser may not allow them the full use of all the functionalities of the website.

The USER may permit, block or eliminate the cookies installed on their computer through the configuration of the browser’s options.

Exemption of guarantees and liability

The OWNER may not be held liable, under any circumstances, for any damage or loss of any nature that the use of the webs site may cause.


The OWNER reserves the right to perform, without prior notice, any modifications it deems appropriate to its webpage.


In the case that provides links or hyperlinks to other Internet sites, under no circumstances does the OWNER assume any liability whatsoever for the content of any link belonging to an external website, nor does it guarantee the quality or validity of any material or information contained on such sites. Similarly, the inclusion of these external links does not imply any form of association, merger or participation with these entities.

Right of exclusion

The OWNER reserves the right to deny or revoke the access of any USERS to the webpage and/or services offered who do not comply with these conditions without the need for any prior notification, at its own discretion or that of a third party.

General Aspects

The OWNER shall prosecute the non-compliance with these conditions, as well as any other unlawful use of its portal, by exercising all civil and criminal actions conferred upon them by law.

Modification of these conditions and duration

The OWNER will be able to modify the conditions determined herein at any time, being duly published as they appear here. The validity of the aforementioned conditions shall depend on their publication and shall remain in force until they are modified by others that shall be duly published.

Applicable legislation and jurisdiction

The relationship between the OWNER and the USER will be governed by Spanish law and any dispute shall be submitted before the competent courts in accordance with the applicable law.